Frequently Asked Questions

Frequently Asked Question

Happy to Answer All Your Questions

You can contact us through our website, email, or phone. Our team is available to assist you with any inquiries, schedule appointments, or provide detailed information about our services.

We handle all consigned gemstones with the utmost care, storing them in secure, insured facilities until they are sold. We prioritize their safety and security throughout the entire consignment process.

Our buying and selling assistance services offer expert guidance, access to a wide network of buyers and sellers, competitive pricing, transparent transactions, and secure handling of gemstones.

The value of a gemstone is determined based on various factors including carat weight, color, clarity, cut, and market demand. Our gemologists provide a detailed evaluation and market value assessment.

Yes, we prioritize ethical sourcing and ensure that all gemstones are obtained responsibly and sustainably, adhering to fair trade principles and supporting ethical mining practices.

Our investment advisory services include personalized guidance on building a diversified gemstone portfolio, market analysis, access to exclusive gems, and ongoing support to help you make informed investment decisions.

You can schedule an appraisal by contacting us. Our team will perform a detailed evaluation of your gemstones, providing a comprehensive report that includes characteristics, market value, and authenticity.

We begin with a thorough evaluation of your gemstones, followed by strategic marketing to attract potential buyers. We handle all negotiations and sales processes, ensuring transparent communication and secure handling throughout.

Our certified gemologists use advanced testing methods and equipment to rigorously evaluate each gemstone’s authenticity, quality, and characteristics. We also provide detailed certification for all gemstones.

We offer a wide range of services including gemstone sourcing and procurement, appraisal and valuation, investment advisory, consignment services, authentication and certification, and buying and selling assistance.

Ethical gemstone brokerage involves ensuring transparency, fair trade practices, and compliance with ethical standards such as the Kimberley Process for conflict-free diamonds and the Responsible Jewellery Council (RJC) certification. Gemstone brokers play a crucial role in promoting ethical sourcing and responsible business practices within the industry.